Frequently Asked Questions

1) I am having difficulty placing an order or do not know how to place an order? - click here for more guidance on how to place your order.

2) Balloon in a Box - I want to know how my balloons will look - click here for examples and all the information you may need to help you visualise how your balloon(s) will look on arrival.

3) I am ordering a Balloon in a Box and want to know more about how long my balloons will last, adding a gift message, adding personalisation, changing something in my bouquet or what locations you deliver to - click here

4) I have a Special Occasion / Corporate Event and I require balloons and other services set up at my venue - can Party Save Smile offer me this service? YES! We have an events team who regularly set up decor at clients venues. Click here to learn about how we could help you or to contact our team about your requirement.

5) We are asked lots of questions, if the list above does not apply/answer your question, click here